Privacy Policy
24 Karat Gold treats customer information with care. This page explains the type of data we may collect, how we use it and the steps we take to keep it appropriately protected.
We may collect your name, phone number, email address and details you submit when you contact us or request support. If you proceed with a service, we may also collect transaction-related information required to complete that process properly.
We use the information you provide to respond to enquiries, guide service requests, process transactions, maintain records where necessary and improve service quality.
We take reasonable steps to handle customer information securely through controlled access, process discipline and practical safeguards. No system can guarantee absolute security, but we aim to reduce avoidable risk.
We do not treat customer data casually. Information may only be shared when required to complete a service, comply with applicable obligations or support operational needs in a controlled way.
We retain information only for as long as it is reasonably needed for service, documentation and operational purposes. If this policy changes materially, the updated version will be published on this page.
If you have privacy-related questions, contact us at info@24karatgold.com or through the Contact Us page. We can respond based on the nature of your request.
